---
title: 'Media Guidelines'
description: 'Recommended media formats and dimensions used across the Snag admin tool.'
keywords: ["media best practices", "image guidelines", "loyalty media assets", "content optimization"]
icon: 'ruler-triangle'
iconType: 'regular'
---

> **For AI agents:** the complete documentation index is at [llms.txt](https://docs.snagsolutions.io/llms.txt). Append `.md` to any page URL for its markdown version.

<Accordion title="Customization">

  ### Favicon

  - Media type: JPG, JPEG, PNG, GIF, WEBP, AVIF
  - Aspect ratio: 1:1
  - Size: 32 × 32 px

  ### Social preview

  - Media type: JPG, JPEG, PNG, GIF, WEBP, AVIF
  - Recommended size: 1200 × 630 px

  ### Page background

  - Media type: JPG, JPEG, PNG, GIF, WEBP, AVIF
  - Recommended aspect ratio: 2:1
  - Recommended size: at least 2000 × 1000 px
  - Note: Large files may increase page load time.

  ### Header logo

  - Media type: JPG, JPEG, PNG, GIF, WEBP, AVIF
  - Any aspect ratio

  ### Navigation links

  - Media type: JPG, JPEG, PNG, GIF, WEBP, AVIF
  - Aspect ratio: 1:1
  - Recommended size: 100 × 100 px

</Accordion>

<Accordion title="Loyalty">

  ### Rule media

  _Add media in rule form_

  - Media type: JPG, JPEG, PNG, GIF, WEBP, AVIF
  - Aspect ratio: 1:1
  - Recommended size: 200 × 200 px

  ### Banner image

  - Media type: JPG, JPEG, PNG, GIF, WEBP, AVIF
  - Aspect ratio: 5:1
  - Recommended size: 2000 × 400 px
  - This banner blends into the page background, keep important content toward the top.
  - On mobile, the banner is taller and the sides may be cropped (2.5:1 ratio).

  ### Currency image

  - Media type: JPG, JPEG, PNG, GIF, WEBP, AVIF
  - Aspect ratio: 1:1
  - Recommended size: 200 × 200 px

</Accordion>

<Accordion title="Badges">

  ### Badge image

  - Media type: JPG, JPEG, PNG, GIF, WEBP, AVIF
  - Aspect ratio: 1:1
  - Recommended size: 200 × 200 px

</Accordion>

<Accordion title="Page Builder">

  ### Page background

  - Media type: JPG, JPEG, PNG, GIF, WEBP, AVIF
  - Recommended aspect ratio: 2:1
  - Recommended size: at least 2000 × 1000 px
  - Note: Large files may increase page load time.

  ### Strip section

  **Dekstop**

  - Media type: JPG, JPEG, PNG, GIF, WEBP, AVIF
  - Aspect ratio: 5:2
  - Recommended size: 2000 × 800 px

  **Mobile**

  - Media type: JPG, JPEG, PNG, GIF, WEBP, AVIF
  - Aspect ratio: 3:4
  - Recommended size: 600 x 800 px

  ### Image section

  **Desktop**

  - Media type: JPG, JPEG, PNG, GIF, WEBP, AVIF
  - Any aspect ratio
  - Recommended size: at least 2000 px width

  **Mobile**

  - Media type: JPG, JPEG, PNG, GIF, WEBP, AVIF
  - Any aspect ratio
  - Recommended size: at least 600 px width

  ### Carousel section (large)

  - Media type: JPG, JPEG, PNG, GIF, WEBP, AVIF
  - Aspect ratio: 5:2
  - Recommended size: 2000 × 800 px

  ### Featured section

  - Media type: JPG, JPEG, PNG, GIF, WEBP, AVIF
  - Aspect ratio: 1:1
  - Recommended size: at least 800 x 800 px

  ### Featured app section

  **Tile media**

  - Media type: JPG, JPEG, PNG, GIF, WEBP, AVIF
  - Aspect ratio: 3:2
  - Recommended size: at least 600 x 400 px

  **Page media**

  - Media type: JPG, JPEG, PNG, GIF, WEBP, AVIF
  - Aspect ratio: 5:1
  - Recommended size: at least 2000 x 400 px

  ### Apps grid section

  **Tile media**

  - Media type: JPG, JPEG, PNG, GIF, WEBP, AVIF
  - Aspect ratio: 3:2
  - Recommended size: at least 600 x 400 px

  **Page media**

  - Media type: JPG, JPEG, PNG, GIF, WEBP, AVIF
  - Aspect ratio: 5:1
  - Recommended size: at least 2000 x 400 px

  ### Claiming box

  **Successful claim media**

  - Media type: JPG, JPEG, PNG, GIF, WEBP, AVIF
  - Aspect ratio: 2:1
  - Recommended size: at least 800 px in width

  ### Token info

  - Media type: JPG, JPEG, PNG, GIF, WEBP, AVIF
  - Aspect ratio: 1:1
  - Recommended size: at least 200 x 200 px

</Accordion>

<Accordion title="Rewards Shop">

  ### Contract image

  - Media type: JPG, JPEG, PNG, GIF, WEBP, AVIF
  - Aspect ratio: 1:1
  - Recommended size: 200 × 200 px

  ### Asset media

  - Media type: JPG, JPEG, PNG, GIF, WEBP, AVIF
  - Aspect ratio: 1:1
  - Recommended size: 1000 × 1000 px

</Accordion>

## Related pages

<Columns cols={2}>
  <Card title="Image Assets & Upload" icon="image" href="/loyalty/handling-image-assets-and-upload">
    Upload and manage image assets for loyalty rules, rewards, and program branding.
  </Card>
  <Card title="Customization" icon="swatchbook" href="/setup/customization">
    Customize your platform's visual style including themes, colors, and logos.
  </Card>
</Columns>