> ## Documentation Index > Fetch the complete documentation index at: https://docs.snagsolutions.io/llms.txt > Use this file to discover all available pages before exploring further. # Change or cancel your plan > You can upgrade, downgrade, switch billing frequency, or cancel your subscription at any time. ## Upgrading your plan First-time upgrade (from Free to paid plan) * The upgrade takes effect immediately. * The initial billing term applies (first 3 months charged upfront). * Future renewals follow the selected billing schedule (monthly or annual). * During the upgrade process, you will be asked to confirm your billing email address. This email is used for sending invoices and payment receipts. *** ## Upgrading between paid plans When switching from one paid plan to another paid plan, upgrades cannot be completed self-serve. You will need to contact us at [partners@snagsolutions.io](mailto:partners@snagsolutions.io), and we’ll process your upgrade within 1–2 business days. This requirement applies to all plan-to-plan upgrades after your initial paid subscription. *** ## Downgrading Your Plan When downgrading: * Your current plan remains active until the end of the current billing cycle. * The downgrade takes effect on your renewal date. * You will see a list of features that will be removed or limited on the new plan. * Your new monthly record limit will also be shown. A banner will appear on the Manage Plan page with the exact date your new plan will begin. You can cancel the downgrade at any time before that date. *** ## Switching Between Monthly and Annual Billing You can switch your plan’s billing frequency from the plan selection screen. ### Switching to Annual Billing * No charge occurs immediately. * The switch takes effect at the start of your next billing cycle. ### Switching to Monthly Billing * The change takes effect on the next renewal date. * There is no prorated refund for partially used annual terms. *** ## Canceling Your Plan You can cancel your plan from the Manage Plan tab. * Your current plan remains active until the end of the billing cycle. * No new subscription charges will be created. * Usage charges generated before the cancellation date will still be billed. After cancellation, your project automatically moves to the Free plan at the next renewal date.