Multipliers are a powerful feature in the loyalty system that allow you to amplify the points users earn. Unlike standard point rewards that grant a fixed number of points, multipliers increase the value of all point-based rewards a user receives, creating opportunities for enhanced engagement and more valuable rewards.
When a user completes a rule configured with a multiplier reward, they receive a multiplier value (e.g., 2x, 3x, 4x) that will be applied to their future point earnings. Multipliers effectively act as point amplifiers, allowing users to earn points at an accelerated rate.
The loyalty system includes a flag that allows multipliers to be applied retroactively to a user’s existing point balance. When you activate this toggle, please note that the selected multiplier will be applied retroactively to the user’s existing balance. This means that the multiplier will increase the current balance by the specified factor, effectively multiplying the user’s total rewards from previous wins. Ensure that this retroactive adjustment is communicated clearly to users.For example, if a user has 500 points and earns a 2x multiplier with retroactive application enabled, their balance would immediately increase to 1,000 points.
For certain point-based rules, you can enable the “Skip Multiplier” flag. When this flag is turned on, points earned from that specific rule will not be multiplied by the user’s multiplier value. This allows you to create baseline rewards that are always awarded at their face value, regardless of a user’s accumulated multipliers.
Users can accumulate multiple multipliers from different rules. When a user has multiple multipliers, they stack according to a specific balance logic:
The first multiplier is applied at full value
Each additional multiplier is reduced by 1 before being added to the total
When users connect multiple wallets through a user group, the system applies special logic for handling multipliers across the group. This ensures that all wallets in the group benefit from the highest available multipliers while maintaining a balanced reward economy.
No Stacking Within Groups: Multipliers from different wallets in the same group do not stack. Only the highest multiplier for each rule type is applied.
Individual Multiplier Tracking: While the highest multiplier is applied to all wallets in the group, the system still tracks individual multiplier achievements for each wallet.
Group Benefits: This system ensures that all wallets in a group benefit from the best multipliers earned by any member, creating an incentive for users to maintain their connections within the group.
When creating a loyalty rule, you can select “Multiplier” as the reward type instead of “Points.” You’ll then need to specify the multiplier value (e.g., 2x, 3x, 4x) that users will receive upon completing the rule.
The loyalty system allows you to specify which currencies your multipliers will affect. Using a dropdown menu, you can select one or more currencies to which the multiplier will be applied. This gives you fine-grained control over your reward economy, as rules can be configured to reward points in different currencies, and multipliers can be targeted to specific currencies.For example, you might create a multiplier that only applies to your “Premium Points” currency but not to your “Standard Points” currency, allowing for strategic differentiation in how users can accelerate their earnings across different point types.
In addition to rule-based multiplier rewards, you can also directly assign multipliers to specific users through the Create Loyalty Multiplier API. This allows for programmatic control over multiplier distribution from your own server, enabling custom reward logic or manual multiplier assignments.To implement direct multiplier rewards, use the API endpoint documented at Multiplier API Reference.This approach is particularly useful for:
Custom reward campaigns not covered by standard rules
Manual multiplier adjustments for specific users
Integration with external systems or events
Bulk multiplier assignments based on your own business logic
